Terms of Use
Effective date: 3 June 2026
1. About these Terms
These Terms of Use govern access to and use of FHH.group, the website operated by Fort Hospitality Holdings Limited.
By accessing or using the website, you agree to these Terms of Use. If you do not agree to these Terms of Use, you should not use the website.
References in these terms to "we", "us", "our", "FHH.group", or "the company" mean Fort Hospitality Holdings Limited unless the context clearly requires otherwise.
These Terms of Use apply to all visitors, enquirers, applicants, contributors, and users of the website, whether acting personally or on behalf of a business, company, partnership, fund, institution, organisation, or other body.
2. Company details
The website is operated by Fort Hospitality Holdings Limited. FHH.group is the public-facing operating brand used by the company for its website, public communications, and company-level external materials.
Legal name: Fort Hospitality Holdings Limited
Public-facing operating brand: FHH.group
Company number: 13617801
Company type: Private company limited by shares
Jurisdiction of registration: England and Wales
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Public contact email: hello@fhh.group
3. Purpose of the website
The website provides general information about the company, its public-facing brand, its positioning, its areas of work, and the routes through which an initial conversation may begin.
The website may refer to holding-company activity, strategic management, advisory work, hospitality, QSR, service-led businesses, careers, register-interest routes, and company-level conversations.
The website is primarily intended for business, professional, organisational, and company-level users. Nothing in these Terms of Use affects any mandatory rights that may apply to an individual consumer under applicable law.
4. General information only
Website content is provided for general corporate information and context only. It is not advice tailored to any particular person, organisation, project, transaction, investment decision, operational decision, employment matter, legal matter, tax matter, regulatory issue, accounting issue, or commercial situation.
You remain responsible for assessing whether any website content is relevant to your circumstances and whether separate professional advice is required before taking or refraining from action.
Although the company aims to present information carefully and professionally, it does not guarantee that every item of content will always be complete, current, accurate, uninterrupted, error-free, or suitable for every purpose.
5. Advisory and strategic services
Fort Hospitality Holdings Limited operates through FHH.group as a holding, strategic management, and specialist advisory business focused on hospitality, QSR, and service-led businesses.
This website may describe advisory capability, strategic themes, operating focus, sector interests, commercial problems, or possible routes for discussion. Those descriptions are general information only unless and until separate written terms are agreed.
Formal advice, project work, strategic support, management activity, or any other commercial engagement will arise only where the relevant parties enter into separate written terms, a statement of work, a proposal, an engagement letter, or other formal written arrangement.
6. Specialist and regulated matters
Nothing on the website constitutes legal, tax, regulatory, accounting, audit, investment, financial, insurance, immigration, employment-law, or other specialist regulated advice.
Where a matter requires input from a suitably qualified or regulated professional, you should obtain your own independent advice from an appropriate adviser.
This distinction clarifies the status of public website content. It does not prevent the company from providing lawful advisory, strategic, operational, commercial, or management services within the scope of its business and under agreed written terms.
7. No relationship created by website use
Accessing the website, reading website content, submitting a form, sending an email, uploading an attachment, receiving an initial reply, or taking part in an exploratory conversation does not by itself create a client relationship, consultancy relationship, advisory relationship, fiduciary relationship, employment relationship, contractor relationship, partnership, joint venture, investment relationship, or any other formal legal relationship with Fort Hospitality Holdings Limited.
An advisory, strategic, commercial, employment, contractor, supplier, or other formal relationship arises only where the relevant parties agree appropriate written terms or other formal written arrangements.
The company is not obliged to accept an enquiry, continue a conversation, provide a proposal, enter into an engagement, review submitted materials, or provide services merely because contact has been made through the website.
8. No offer, solicitation, or financial promotion
Nothing on the website constitutes or is intended to constitute an offer to sell or issue shares, securities, or other investments; an invitation or inducement to invest; a solicitation of investment; a regulated financial promotion; investment advice; a recommendation in relation to any transaction, financing arrangement, security, investment, fund, regulated activity, or financial product; or a binding proposal, commitment, or representation by the company.
References to sectors, strategic themes, commercial problems, company capabilities, initiatives, operating interests, or possible areas of work are general descriptions only and should not be read as binding commitments, investment materials, financial promotions, or formal proposals.
9. Website forms, enquiries, and attachments
The website may include forms or contact routes for general enquiries, advisory enquiries, company-level conversations, careers submissions, register-interest submissions, and related communications.
When you submit a form, email, attachment, or other material through the website or associated contact routes, you confirm that the information provided is accurate to the best of your knowledge, that you are entitled to share it, and that it does not infringe the rights of any third party.
Initial website enquiries are intended to support first contact and appropriate internal review. They should not be used to submit full confidential briefs, privileged material, proprietary information, highly sensitive personal data, restricted information, or commercially sensitive documentation unless an appropriate basis for doing so has already been agreed.
Where the website permits attachments, you should submit only materials that are reasonably necessary for the relevant enquiry or process. We may decide not to open, review, retain, or respond to attachments that appear unsafe, excessive, irrelevant, unlawful, confidential without an agreed basis, or inconsistent with the intended purpose of the relevant form.
10. Use of submitted materials
You retain any rights you hold in materials that you submit. By submitting information or materials through the website or associated contact routes, you permit us to receive, review, route, store, assess, use, and respond to those materials for legitimate business purposes connected with the enquiry, role, request, opportunity, legal position, security, administration, or process to which they relate.
We may handle submissions in accordance with the Privacy Policy, Contact and Advisory Enquiry Notices, Careers and Register-Interest Privacy Notice, and any specific notice that appears on the relevant form or page.
Submission of material does not create an obligation on us to treat the material as confidential, accept an engagement, begin work, preserve the material indefinitely, return the material, or provide comments on it, except where applicable law or a separate written agreement requires otherwise.
11. Confidentiality and unsolicited information
Sending unsolicited information through the website does not by itself create a duty of confidentiality beyond any duty that may arise under applicable law.
If a matter may involve confidential, privileged, commercially sensitive, proprietary, restricted, or highly sensitive information, the appropriate course is usually to begin with a high-level description and then agree the next step, including any confidentiality arrangements, through direct contact.
You should not assume that a non-disclosure agreement, advisory relationship, fiduciary duty, or other protected relationship exists unless it has been expressly agreed in writing by the relevant parties.
12. Acceptable use
You may use the website only for lawful purposes and in a way that is consistent with these Terms of Use. You must not misuse the website, interfere with its operation, or use it in a way that creates security, legal, operational, reputational, or technical risk.
In particular, you must not:
- use the website in a way that breaches any applicable law or regulation;
- attempt to gain unauthorised access to the website, its hosting environment, accounts, forms, databases, service providers, or related systems;
- introduce malware, malicious code, scripts, bots, worms, logic bombs, or other harmful technology;
- interfere with the operation, availability, integrity, security, or performance of the website;
- scrape, mine, crawl, mirror, harvest, copy, republish, or systematically extract website content by automated means without prior written permission;
- submit false, misleading, unlawful, defamatory, abusive, discriminatory, threatening, infringing, spam, promotional, irrelevant, or unsafe material through the website or its contact routes;
- upload attachments that are unsafe, excessive, malicious, unlawful, or unrelated to the purpose of the relevant form;
- impersonate any person or organisation or misrepresent your authority to act on behalf of another person or organisation; or
- use the website in a way that damages, disables, overloads, impairs, or compromises the website, the company, other users, or any third-party service connected with the website.
13. Security, monitoring, and misuse
We may monitor, filter, restrict, suspend, block, or investigate traffic, submissions, attachments, access attempts, or behaviour where we reasonably consider this necessary to maintain security, protect systems, prevent abuse, comply with law, preserve evidence, or manage operational risk.
We may report unlawful, harmful, threatening, malicious, fraudulent, or abusive activity to relevant service providers, regulators, law-enforcement bodies, or professional advisers where appropriate.
14. Intellectual property rights
Unless otherwise stated, all intellectual property rights in the website and its content are owned by, licensed to, or otherwise controlled by Fort Hospitality Holdings Limited.
This includes website wording, structure, layout, design treatment, graphics, branding, logos, trade names, page architecture, policy materials, written materials, and other content made available through the website.
You may view the website and print or download limited extracts for your own lawful internal reference. You must not reproduce, distribute, publish, frame, scrape, adapt, translate, sell, license, commercially exploit, or otherwise use any part of the website without prior written permission unless the law permits that use.
15. Trade marks and brand references
FHH.group is used as the public-facing operating brand of Fort Hospitality Holdings Limited. Other names, marks, logos, concepts, platforms, products, or references appearing on the website may be owned by us or by third parties.
Nothing in these Terms of Use grants any licence or right to use any brand, logo, mark, design, name, content, or identifier displayed on the website except with prior written consent or as otherwise permitted by law.
Third-party names, marks, links, or references are used for identification, context, supplier, operational, or informational purposes only. They do not imply endorsement, partnership, sponsorship, approval, or responsibility unless expressly stated.
16. Third-party links, tools, and services
The website may contain links to third-party websites, platforms, tools, documents, or resources for convenience, context, supplier access, reference, or related purposes.
The website may also use third-party services to support hosting, security, analytics, consent management, tag management, forms, file handling, communications, cloud storage, or related website administration.
We do not control third-party websites or services and are not responsible for their content, terms, policies, security, privacy practices, availability, accuracy, functionality, or the consequences of relying on them.
A link to, integration with, or reference to a third-party service does not imply endorsement, approval, partnership, or responsibility unless we expressly state otherwise.
17. Privacy and cookies
Our handling of personal information is described in the Privacy Policy and, where relevant, the Contact and Advisory Enquiry Notices and the Careers and Register-Interest Privacy Notice.
Our use of cookies and similar technologies is described in the Cookie Policy. Where the website uses non-essential analytics or similar technologies, those technologies operate in accordance with the choices made through the website’s cookie settings controls.
Where a specific page or form contains an additional privacy notice or short-form notice, that notice should also be read alongside the broader website policies.
18. Website availability and technical risk
We aim to maintain a careful and professional website, but we do not guarantee uninterrupted access, continuous availability, compatibility with all devices or systems, or that the website will always be free from errors, vulnerabilities, harmful components, or technical issues.
We may update, revise, suspend, withdraw, restrict, reorganise, or change the website or any part of it at any time. We are under no obligation to keep any particular page, feature, form, document, or contact route live or available indefinitely.
You are responsible for using appropriate security protections on your own devices, systems, browsers, and networks.
19. Disclaimer of warranties
To the fullest extent permitted by law, the website and its content are made available on an “as is” and “as available” basis.
We do not give any express or implied warranty, representation, condition, or guarantee that the website or its content will be accurate, complete, current, uninterrupted, secure, error-free, suitable for a particular purpose, or free from harmful components.
Nothing in these Terms of Use excludes any liability that cannot lawfully be excluded or limited.
20. Limitation of liability
To the fullest extent permitted by law, Fort Hospitality Holdings Limited excludes liability for any loss or damage arising out of or in connection with access to, use of, inability to use, or reliance on the website, its content, its forms, third-party links, contact routes, or submitted materials.
Where you use the website as a business, professional, organisational, or company-level user, we will not be liable for indirect or consequential loss, loss of profit, loss of revenue, loss of business, loss of opportunity, loss of goodwill, loss of anticipated savings, loss of data, loss arising from business interruption, or reputational loss arising out of or in connection with the website.
We do not exclude or limit liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
Nothing in these Terms of Use affects mandatory consumer rights that cannot be excluded or limited under applicable law.
21. Suspension, restriction, or blocking of access
We may suspend, restrict, block, filter, or terminate access to all or part of the website if we reasonably believe that a user has breached these Terms of Use, acted unlawfully, created security or operational risk, submitted unsafe or inappropriate material, interfered with the website, or otherwise used the website in an inappropriate way.
22. Separate written terms
These Terms of Use govern use of the public website. They do not replace any separate written terms, proposal, statement of work, engagement letter, employment document, contractor agreement, supplier agreement, non-disclosure agreement, or other formal written arrangement agreed with the company.
If separate written terms are agreed for a specific engagement, role, service, project, supply relationship, collaboration, or commercial arrangement, those separate terms will govern that relationship. If there is a conflict between these Terms of Use and the separate written terms in relation to that relationship, the separate written terms will take priority for that relationship.
23. Changes to these Terms
We may update these Terms of Use from time to time to reflect changes in the website, company operations, legal requirements, service providers, policies, or the way the website is used.
When material changes are made, the effective date at the top of this document will be updated. Continued use of the website after changes are published will be treated as acceptance of the updated Terms of Use.
24. General provisions
If any provision of these Terms of Use is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect.
Any failure or delay by us in enforcing a right or provision does not amount to a waiver of that right or provision.
These Terms of Use constitute the entire agreement between you and us in relation to your use of the public website, except where separate written terms expressly apply.
25. Governing law and jurisdiction
These Terms of Use, and any non-contractual disputes or claims arising out of or in connection with them or the website, are governed by the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction, except where mandatory law gives a consumer the right to bring proceedings in another jurisdiction.
26. Contact
If you have questions about these Terms of Use, please contact hello@fhh.group.
Postal correspondence may be sent to Fort Hospitality Holdings Limited, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom.